Frequently Asked Questions

Everything you need to know about your Muddy Mat experience.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. Express options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items. Simply visit our returns portal to generate a prepaid shipping label.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay.

Are your materials sustainably sourced?

Yes, at Muddy Mat, we prioritize eco-friendly fabrics and ethical manufacturing processes to ensure our fashion has a positive impact on the planet.

Can I modify or cancel my order after it is placed?

Orders are processed quickly, but we have a 1-hour window for any changes or cancellations. Please contact our support team immediately for assistance.