Returns & Exchanges

At Muddy Mat, we want you to love your fashion finds, which is why we offer a 30-day return window for all unwashed and unworn items. If your purchase isn't a perfect fit, our streamlined process makes exchanges and refunds quick and effortless.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

3

Ship It Back

Affix the prepaid shipping label provided via email and drop your package off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing